Effective Date: July 3, 2026
Welcome to PraiseMates ("PraiseMates", "we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you use our website, desktop application, and related services.
By using PraiseMates, you agree to the practices described in this Privacy Policy.
When you create a PraiseMates account, we collect:
Your email address is used to create and manage your account, communicate with you regarding your subscription, provide support, and send important service-related notifications.
Providing a phone number is entirely optional. If provided, it may be used for account verification, customer support, or important service communications.
To activate PraiseMates on your computer, we generate a unique device identifier based on your operating system's machine identifier (such as a Windows registry identifier).
Before this identifier leaves your device, it is cryptographically hashed. We never receive or store your computer's actual hardware or operating system identifiers. Only the resulting hash is transmitted to and stored on our servers.
We use this hashed device identifier solely to:
This identifier is not used to track your activity, profile your behavior, or serve advertising.
The hashed device identifier is retained only while your account or license remains active. Once your account is permanently deleted or inactive for an extended period in accordance with our data retention practices, the associated device identifiers are also removed from our systems.
We use the information we collect to:
We do not sell your personal information.
Payments for PraiseMates subscriptions are processed by trusted third-party payment providers, including Razorpay.
We do not store your complete debit card, credit card, UPI PIN, banking credentials, or other sensitive payment information on our servers.
Any payment information you provide is handled directly by the applicable payment provider in accordance with their own privacy policies.
We do not sell, rent, or trade your personal information.
We may share information only when necessary:
Any third-party service providers receive only the information necessary to perform their services.
We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure.
While we strive to protect your data, no system connected to the Internet can be guaranteed to be completely secure.
We retain your personal information only for as long as necessary to:
When information is no longer required, we securely delete or anonymize it where reasonably practicable.
You may:
Deleting your account may permanently remove access to your licenses, subscriptions, and associated services.
PraiseMates is intended for use by churches, organizations, and individuals who are at least 18 years of age. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time.
When material changes are made, we will publish the revised version on this page and update the Effective Date above.
Your continued use of PraiseMates after changes become effective constitutes acceptance of the updated Privacy Policy.
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Email: [email protected]
Alternatively, you may contact us through the support information available on our website.
Welcome to PraiseMates Experience Church Service - In Action